Our refund policy has changed effective January 12, 2025!!!
Refund/Cancellation Policy
- What is the Refund/cancellation policy?
- Can I get a refund if the MTTA can find someone else to take my reservation?
- Can I change the date of my reservation or change to a different hut?
- What is the occupancy agreement between the DNR and the MTTA?
- Who do I contact to cancel my reservation?
What is the refund/cancellation policy?
The MTTA operates a low-cost hut-to-hut trail system. The goal of the system is to allow as many hut users as possible a chance to experience the huts and trail system. Trail and hut users should understand they are coming to a wilderness area where they need be ready for any and all scenarios. If a user is visiting in the wintertime, be prepared there will be snow and ice on the roads and travel may be difficult. Trail and hut users are responsible for their own safety and knowing their own capabilities (driving, surviving winter weather, navigating snowy trails, etc.) and need to be self-sufficient in all seasons. We do provide resources at the huts, but things can happen in the wilderness that are out of our control. Trail and hut users should be prepared for ALL possible scenarios.
- For reservations made BEFORE January 12, 2025, refunds for overnight stays are provided if:
- The Department of Natural Resources closes the road from Hwy 706 to the huts for any reason.
- The MTTA must close a hut(s) to users for any reason.
- If you cancel your reservation 30 days or more before your stay date, a refund will be issued.
- For reservation made ON or AFTER January 12, 2025, we no longer offer refunds for any reason. Due to overwhelming cancellation requests, volunteer availability, costs, and the nature of our organization, we can no longer offer refunds on reservations made. We apologize for the inconvenience and encourage to make your reservations accordingly.
Can I get a refund if the MTTA can find someone else to take my reservation?
MTTA no longer offers this option. This is a very manual process and puts a huge burden on our volunteer reservation coordinator.
Can I change the date of my reservation or change to a different hut?
Due to volunteer availability, costs, and the nature of our organization, we are no longer able to move reservations. We apologize for any inconvenience.
Please contact reservations@skimtta.org if you have any questions.
What is the occupancy agreement between the DNR and MTTA?
The agreement between MTTA and DNR, the landowners, is to maximize the number of overnight guests in the huts. Reserving more spots than you have folks in your group is a violation of this agreement. If your reservation is for more spots than people in your party, MTTA will open the unfilled spots and not refund your payment for these “empty spots.” They were made in violation of the Agreement.
Who do I contact to cancel my reservation?
To cancel your reservation, please send an email to reservations@skimtta.org. Please include the name your reservation is under, the booking #, the date you would like to cancel, and how many people you are cancelling.